Handling

If the item you ordered happens to be out of stock, we will notify you within 24 hours to tell you how long it will take us to make it. If it is needed urgently, we will send you suggestions of the most similar pieces so that your order can go out straight away – if neither option is suited to your liking, we can refund your order.

Shipping

At the checkout, you will have 2 options for shipping:

  1. An Post (Registered):

Our An Post registered service costs €10. You can follow your package until it reaches you, at which point a signature will be required. Their advertised delivery times are: Ireland 1-2 days, Europe 3-5 days, Rest of the World 5-8 working days. We cannot completely guarantee these delivery times due to high volumes that An Post sometimes encounters. The last posting dates for guaranteed Christmas delivery is as follows: Ireland – 20th December, UK & EU – 19th December, Rest of the World – 6th December.

  1. FedEx International Priority:

This is a 2-3 day service. Shipping costs vary depending on the shipping address. As soon as we pack up your order and create the shipment, you will receive an email from FedEx with a unique tracking number; you can use this number to follow your package every step of the way. The last posting date for guaranteed Christmas delivery is the 21st of December.